Shipping Policy

Shipping to the contiguous United States only. We do not ship to Alaska, Hawaii, or internationally. Orders received by 12:00 pm EST Mon - Fri will be processed that day. Orders received after 12:00 pm EST will be processed the following business day. Most orders ship within 1 - 2 buesiness days. 

*Shipping may take longer if item is only in stock in one of our non-shipping locations. We will contact you if shipping will be delayed. 

All original and return shipping costs are the responsibility of the customer and are non-refundable. 

Return Policy

At Robert M. Sides our goal is to help you find the best solution to your musical needs. If you are not completely satisfied with a product, we gladly accept returns and exchanges within 14 days of the sale date. Please note the following requirements and exceptions to the 14-day period.

  • Exceptions: media/software, mouth-blown products, repair parts, non-portable keyboard products and recording devices are non-returnable.
  • Special orders of non-stocked merchandise and printed music are non-returnable.
  • Shipping and delivery charges are not refundable.
  • Please contact us by calling/texting 570-326-2094 or by emailing [email protected] for any shipping returns.
  • Serialized merchandise & qualified special orders may be subject to a restocking fee of up to 20% of the purchase price. Restocking fees can also result if the item has damaged/missing accessories, packing materials/boxes or instruction manuals.

Refunds for cash or check purchases will be processed weekly by check from our main office. Refunds for credit card purchases can be processed at the store of purchase.

Features:

Caiden River Flowers was born in Eastern PA and lived there for 18 years before relocating to Central PA. Caiden began his musical career as a trombone player before making the switch to tuba his sophomore year of high school. Here he found an immense passion for the low end and an even greater love for jazz, chamber, and solo music, all three being very uncommon places for the tuba to perform. Caiden spends his time as both an active performer and student at the Pennsylvania State University and Central PA region. He has performed with a vast array of musical ensembles but most notably the Penn State Symphonic Wind Ensemble, Penn State Centre Dimensions jazz ensemble as a guest performer, Penn State Tuba Euphonium Ensemble, Quintessential Quintet as both the tuba player and musical director, Greater Harrisburg Concert Band, and as the band leader and tuba player for the Hersheypark Sweet Notes Band through RWS Global. Caiden is currently studying a BM in tuba performance with a minor in jazz performance at Penn State. He currently studies with Velvet Brown, Meredith Fuller, and Dr. Dan Isbell. On top of tuba, Caiden has also performed on euphonium, bass, trombone, and even trumpet. 

For additional information and availability call / text 570-326-2094 or email [email protected]



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