The RMS Way

Since 1937, we've wanted Robert M. Sides Family Music Centers to be different from other companies. Different in how we treat our clients, different in how we work with each other, and different in the results we achieve. These differences are best captured in the 33 "Fundamentals" that are the foundation for our unique culture. We call it, the RMS Way.

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What our customers are saying...

Several weeks ago I took my clarinet to your store to have it reconditioned. I purchased it as a used instrument at Sides years ago...I would like you to know that Bob Reissner did a super job with it. I knew Bob from his playing in the Jersey Shore Town Band and he is a fine clarinet player. He got the reconditioning done in less than a week and at a fair price.

-Jim - Jersey Shore, PA

Dear Robert M. Sides, Thank you very much for giving us a tour of the store and letting us play the instruments. We learned a lot and enjoyed it!

-The West Branch Students (K-2)

I have had excellent customer satisfaction since 2005 when I moved into the area. Spacial thanks to Chris Bovard, Polly, and Rick

-Paul

These guys are awesome - they went above and beyond what I expected to help me with my daughter's violin. Thank you!

-Karen

Shipping Policy

Shipping to the contiguous United States only. We do not ship to Alaska, Hawaii, or internationally. Orders received by 12:00 pm EST Mon - Fri will be processed that day. Orders received after 12:00 pm EST will be processed the following business day. Most orders ship within 1 - 2 buesiness days. 

*Shipping may take longer if item is only in stock in one of our non-shipping locations. We will contact you if shipping will be delayed. 

All original and return shipping costs are the responsibility of the customer and are non-refundable. 

Return Policy

At Robert M. Sides our goal is to help you find the best solution to your musical needs. If you are not completely satisfied with a product, we gladly accept returns and exchanges within 14 days of the sale date. Please note the following requirements and exceptions to the 14-day period.

  • Exceptions: media/software, mouth-blown products, repair parts, non-portable keyboard products and recording devices are non-returnable.
  • Special orders of non-stocked merchandise and printed music are non-returnable.
  • Shipping and delivery charges are not refundable.
  • Please contact us by calling/texting 570-326-2094 or by emailing [email protected] for any shipping returns.
  • Serialized merchandise & qualified special orders may be subject to a restocking fee of up to 20% of the purchase price. Restocking fees can also result if the item has damaged/missing accessories, packing materials/boxes or instruction manuals.

Refunds for cash or check purchases will be processed weekly by check from our main office. Refunds for credit card purchases can be processed at the store of purchase.

Features:

Robert M. Sides Valve Oil is a lubricant that is easy to apply to your brass instruments' valves to keep them in great working condition. 


Model: RMSVO
Manufacturer: RMS